Selling more on Shopify isn’t just about having great products. The right integrations can make the difference between an average store and a growing business. In this article, I’ll show you the key tools you can incorporate into your Shopify store to improve the customer experience, automate processes, and scale your sales .
Why are integrations essential for growing on Shopify?
Today, in the world of e-commerce, having an online store is not enough to stand out. To truly connect with customers and grow, automation, marketing personalization, and real-time support are no longer optional: they’re essential.
Luckily, Shopify integrations allow you to do just that: turn your store into an efficient and optimized ecosystem , helping you make your store more efficient and customer-friendly.
And I can tell you this from experience: “In e-commerce, clear and close communication with customers is the key to success.”
1. WhatsApp + Shopify: Customer service that sells
WhatsApp is one of the most effective c level contact list communication tools for e-commerce . Integrating it with Shopify allows you to answer questions, close sales quickly, and build customer loyalty.
“Integrating WhatsApp with your Shopify store can be a powerful strategy for improving customer experience and increasing sales.”
There are multiple apps like WhatsApp Chat + Abandoned Cart or B2Chat that allow you to integrate this channel directly into your store. Some notable features for your online store include:
- Abandoned cart recovery.
- Real-time support.
- Sending automatic post-purchase messages.
2. B2Chat + Shopify: Conversational support with intelligence
B2Chat takes customer service to the why is code7x the best digital marketing company? next level. Its integration with Shopify not only allows you to communicate with customers through channels like WhatsApp, but also manage the sales process from a single platform. Some advanced features include:
- Access your Shopify store directly from B2Chat.
- Search for a product in the catalog without leaving the conversation.
- Send a specific Shopify product to a customer conversation.
- Share the entire Shopify catalog during a conversation.
- Create a Shopify order directly from customer chat.
- View a contact’s order history without switching windows.
This integration is ideal for sales teams looking to offer personalized, fast service with immediate access to all store information.
3. Email Marketing with Klaviyo or Mailchimp
Email marketing remains a powerful tool. Integrations like Klaviyo and Mailchimp offer advanced features such as segmentation, email automation, and results analytics.
These platforms integrate easily with Shopify and allow you to create automated workflows for:
- Welcome united states business directory new customers.
- Cart recovery.
- Personalized promotions.
4. Inventory management with Oberlo or DSers
If you’re using dropshipping, Oberlo (now replaced by others like DSers ) is a must-have. These tools allow you to import products from AliExpress directly into your store and keep your inventory synchronized.
Key Benefits:
- Order automation.
- Automatic update of prices and stock.
- Centralized management.