Find a happy medium for your return policy
The MIT study suggests analyzing transactional behaviors and segmenting your customers based on profitability to determine the threshold at which […]
The MIT study suggests analyzing transactional behaviors and segmenting your customers based on profitability to determine the threshold at which […]
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Providing more information about products and sizes can help reduce returns, but online retailers should also be wary of “bracketing,”
To strike a balance between a good return policy and protecting your business, consider limiting the return period to 30
Returns are a double-edged sword. A study by MIT Sloan Management Review found that about 52% of customers make justified
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