When you think about sending mass messages on WhatsApp, WhatsApp is one of the most effective tools for communicating with your customers. But when you need to talk to many people at once, it can become a headache… unless you know how to do it right.
In this blog, we’ll tell you all the ways to send bulk messages on WhatsApp , from free and manual methods to professional solutions using the official API. We also explain how to customize your messages, use Excel to upload job function email list contacts, avoid saving individual numbers, and choose the tool that best suits your business.
Whether you’re an entrepreneur, part of a sales team, or work in customer service, this guide will help you save time, improve your communication, and reach more people effectively.
There are several ways to send bulk messages on WhatsApp , from the most basic to the most advanced. It all depends on how many messages you need to send, the level of customization you’re looking for, and whether your goal is personal or business use.
Methods for sending bulk messages via WhatsApp
1. Use broadcast lists (manual option)
This is the simplest method WhatsApp offers. Go to “Broadcast Lists,” create a list of your contacts, and send the message. Each person will receive it as if it were an individual message.
The problem? You must have all your contacts saved, and they must also have you saved. If these two conditions aren’t met, the message won’t be delivered. Therefore, while it’s useful for small messages or between acquaintances, it’s not recommended for marketing or customer service strategies.
2. WhatsApp Business API (Professional Option)
Designed specifically for businesses, this content marketing goals and its impact on your business in saudi arabia 2025 method allows you to send thousands of automated messages, personalize content, schedule campaigns, and connect with platforms such as CRMs, online stores, and more.
Of course, to use the API, you need to work with an official provider , such as Twilio, 360dialog, or B2Chat , which not only offers direct API access but also simplifies the entire technical process. B2Chat, in particular, is ideal if you’re looking for more than just mass emails, as it combines multi-channel customer service, automation, and advanced metrics into a single platform.
It’s an ideal option if you have a solid database, need to segment your messages well, and are looking for a stable and scalable solution.
3. Third-party applications (the most flexible option)
There are also apps and extensions (some free, others paid) that allow you to send messages without saving contacts, directly from Excel united states business directory files, and with advanced customization options. These tools are widely used by small businesses or entrepreneurs looking for an affordable alternative without too much technical complexity.
This is where many users choose solutions like B2Chat , as it combines the flexibility of these apps with the support of the official API, making it easy to send bulk messages without putting your number at risk or violating WhatsApp policies.
In addition to all these options, there’s a key feature for those working with large databases: sending messages without saving contacts.