Many people still believe that different extensions can access each other’s calls. This is not true! especially in IP PBX systems! A phone nes permission to join another phone’s conversation! so no one will listen in on a conversation if the people involv do not want them to.
Furthermore! the ability to quickly transfer calls from reception to a manager’s office! for example! allows for privacy and autonomy in communication.
Improv customer service
IP PBX is one of the best alternatives for organizations that want to take customer service to the next level. Through this technology! the company can implement the URA (Interactive Voice Response Unit)! which answers calls with a personaliz recording.
This way! the customer is direct to the sector they want assistance in quickly middle east mobile number list and efficiently! without having to go through several attendants! which makes the entire service much more modern and efficient.
A mobile extension is a telephone device
An extension that can be mov freely. In other words! cordless landlines! IP phones and cell phones can be us as mobile extensions. Without the ne to keep them attach to a base! you and your employees can move around freely with them! making communication much easier.
With DECT 6.0 technology! cordless landlines are now able to receive extensions. This means that multiple extensions can be register on a single telephone line! allowing for an efficient and fast connection between different devices.
Cell phones! on the other hand! can even use we produce content with a double “hope”. applications to register extensions. This way! you can keep in touch with your employees from anywhere in the chine directory world (including outside the company). See below What is a mobile extension the main advantages it provides for companies.