The operation of the branch
Whenever someone calls the company! the PABX receives the call and directs it to the receptionist’s extension! for example. The receptionist is responsible for transferring the call to the person responsible for the matter to be dealt with on the call.
It is also worth highlighting the DDR extension! provid by the telephone operator! which provides a key number with a range of DDRs. Assuming that the company number is 3333-0000 and there are 50 DDRs! this means that the extensions will be 3333-0001! 3333-0002 and so on until reaching the final number.
This way! if the person calling
Wants to speak to a specific department or person! they simply ne to call the number with the last two digits corresponding to that extension. In this case! calls do not go through the receptionist.
See how to have extensions in your company – Talk to our consultants!
The importance of the branch system
When you invest in an extension system! you can make a line available to each employee at their workstation.
This avoids situations in which the phone nes to be shar! the line is busy for a asia mobile number list ong time (and customers cannot get in touch) ! the productivity and organization of the team are affect! among several other problems that can generate a negative image for the business.
Before implementing a corporate extension
System! you ne to provide some equipment and tools and! in addition! prepare your team for innovation. In the following topics! we will explain this subject in more detail. Check out our tips!
Understand how the why go for responsive? business branch works
In order to plan the Implementing an extension installation chine directory of the extension system in the company! it is necessary to better understand how it works.